The front desk that never clocks out.
Sick days, lunch breaks, holidays — or the day she resigns. Vicki always answers, in Portuguese and English, books into your system, and wins back the patients slipping away. Never absent, never asleep.
Live at Instituto Vilas Boas, Loulé
24/7
Always answering
PT + EN
Bilingual, switches mid-call
0
Missed calls
< 1s
Answers on first ring
More patients handled — without hiring anyone.
No call goes unanswered
With a patient, on the other line, or at 10 PM — Vicki picks up on the first ring. The patient who'd call your competitor stays with you.
The diary fills itself
She sees real availability in Newsoft and books on the spot. No double-booking, no messages lost at the desk.
Fewer no-shows, fewer empty chairs
She reminds and confirms by WhatsApp and voice, and wins back the ones about to miss — before the chair sits empty.
The best-rated clinic around
She asks for a review at the right moment. The five-star ones go to Google; complaints come only to you.
You always stay in control
Listen to the calls, see the metrics, and hand off to a human when needed. Vicki never makes things up.
Ready to never miss a call again?
Book a demo →From the call to a full chair, in three steps.
Vicki · AI receptionist
On the call…
I'd like to book a cleaning.
I have Thursday at 3 PM with Dr. Nadine. Works?
✓ Booked in Newsoft
The patient calls
Vicki answers on the first ring, in Portuguese or English.
Agenda · Newsoft
real availability
✓ Booked · Dr. Nadine · Thu 3 PM
Books in your system
Sees real availability — in Newsoft* or whatever software you already use — and books the right slot.
WhatsApp · 48h before
Hi Maria! Reminder of your visit Thursday at 3 PM. Confirm?
Follows up after
Reminds, confirms and recovers no-shows — on its own.
Works with the software you already use.
Vicki books straight into Newsoft — and we integrate with whatever clinic system or CRM you already run.
Don't use any of these? No problem — we talk to your team and handle the integration.
The patients you already won are quietly slipping away.
They no-showed and nobody confirmed. They never rebooked. They haven't been back in a year. You spend a fortune attracting new patients while the ones you already have drift away — silently, on no report. Vicki plugs the leak: she confirms every visit, recovers no-shows, and calls back the ones who vanished.
Book a demo →The usual clinic
- ✕No-shows nobody confirms
- ✕Patients who never rebook
- ✕Recare forgotten in a drawer
- ✕Growth only from costly ads
The clinic with Vicki
- ✓Confirms every appointment
- ✓Recovers no-shows on its own
- ✓Calls back the ones who vanished
- ✓Fills the diary with patients you already have
Like a doctor, not a vendor.
We don't sell a generic box. First we examine how your clinic answers, books and recovers patients. Only then do we build and tune Vicki for you. And because every call is logged and transcribed, you stop guessing what happens on the phone — you finally see it.
Examine
Diagnose
Build
Follow up
One recovered call a month pays for Vicki.
Every unanswered call is a patient calling your competitor. Vicki answers them all — and fills your diary while your team looks after the person in the chair.
Calculate my return →“Since Vicki answers, we stopped losing calls at lunchtime and after hours. Patients don't even realise she isn't human.”
Instituto Vilas Boas
Dental clinic · Loulé, Algarve
Ready to never miss a call again?
See Vicki answer your clinic in a 15-minute demo.